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Practice for companies

Maintenance & Support

Monthly care, backups, and SLAs — recurring work that keeps what we shipped actually running.

Monthly care, backups, SLA — recurring and boring on purpose

Who we sit with

Companies with a live site or app

Companies that hire this

Teams who need a named studio, not a ticket void

What they walk away with

Monthly care, backups, SLA — recurring and boring on purpose

Offerings

Care plans

14 for the brief

Care plans

Website maintenance

A website maintenance that explains the offer and captures the next step — quoted in USD.

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Care plans

App maintenance

App maintenance on a named SLA — monthly, boring, and in the client portal.

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Care plans

Software maintenance

Software maintenance on a named SLA — monthly, boring, and in the client portal.

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Care plans

Bug fixing

Bug fixing on a named SLA — monthly, boring, and in the client portal.

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Care plans

Security updates

Security updates only on systems you own or have written permission to test.

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Care plans

WordPress maintenance

WordPress maintenance scoped for editors, checkout, and the pages that bring enquiries.

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Care plans

Server maintenance

Server maintenance so launch day is boring: backups, SSL, and an owner in the portal.

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Care plans

Database maintenance

Database maintenance on a named SLA — monthly, boring, and in the client portal.

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Care plans

Backup management

Backup management scoped around how the company actually works — proposal in USD.

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Care plans

Performance monitoring

Performance monitoring scoped around how the company actually works — proposal in USD.

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Care plans

Technical support

Technical support on a named SLA — monthly, boring, and in the client portal.

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Care plans

Monthly support

Monthly support on a named SLA — monthly, boring, and in the client portal.

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Care plans

Dedicated support

Dedicated support on a named SLA — monthly, boring, and in the client portal.

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Care plans

SLA support

SLA support on a named SLA — monthly, boring, and in the client portal.

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